1、 Service principle: customer first, quality first.

2、 Service tenet: win the trust and thickness of customers with thoughtful service

3、 Service goal: service for credibility, quality for survival.

4、 Service spirit: products are valuable, services are priceless

5、 Service standard: Xuzhou Fuman Truck Crane Co., Ltd. has passed ISO9001:2000 quality system certification, and returns customers with "excellent" quality and "excellent" service. We always stand in the position of customers to deal with any problems of our products, and always take "customer satisfaction" as the premise standard to measure quality and service.

6、 Service efficiency: the company has a after-sales service team to provide 24-hour hotline service and long-term free technical support for users. During the warranty period, if the product affects users' use due to quality reasons, the company guarantees to respond within 6 hours after receiving the report, arrive at the site within 12 hours to deal with the accident, and arrive at the site in other provinces and regions within 24 hours to deal with the accident.